EnerQi Shipping Policy



  • Tuesday to Saturday: 10 am to 5 pm
  • Location EnerQi Healing – 577 Main St, Sussex NB
  • Same day pickup is available; place order online then call us to arrange time
  • After hours pickup MUST be arranged by appointment only.  Please call ahead to make arrangements
  • Free local Delivery within Sussex NB.  Call us to arrange a delivery time




  • Currently we ship within Canada only
  • Shipping costs are calculated after checkout
  • We will contact you with the best shipping options and rates available, in order to give you the best price possible
  • Shipping rates will be calculated once your items have been packaged and weighed
  • All orders are shipped from our storefront in Sussex NB, Canada
  • We have many shipping options available to us and we want to ensure you get the most accurate pricing available based on the items you have ordered.
  • Most of the time order are dispatched within 2 days – shipping time varies from 1 to 6 days.

  • All orders are shipped from our storefront in Sussex NB, Canada
  • Shipping Time — In order to select the right product for you, please allow 3 to 5 days for order processing, provided the product ordered is in stock. Most simple orders received after 5:00 PM will ship the next business day though.
  • Orders are not processed or shipped on Saturday or Sunday
  • We will contact you with the best possible shipping rates prior to shipping
  • All orders are packaged with extreme care to prevent breakage. Orders more than $250 will be insured and charged accordingly.
  • Most orders are shipped via UPS or Canada Post. We reserved to change and use any other carrier.
  • If you need your order ASAP, let us know how you want it sent, and we will send your final invoice with the shipment.
  • You agree to all terms of the transaction, which include a description of your purchase, sale price and shipping information.
  • All shipping are at customer expenses, unless there is a promotion. We may charge you handling fee on some orders.
  • If you are experiencing any problems with your payment, you can either email us at orders@enerqihealing.ca or call 1-506-435-4594
  • We reserve the right to use a comparable shipping method when necessary.

We cannot guarantee the time it will take for an order to arrive. Consider any shipping or transit time offered to you only as an estimate.

We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


On most occasions, if the product is out-of-stock there is no back-order. The item will be removed from your order and you will not be charged for it.

We do our best to get your items shipped in a time frame of  3 to 5 business days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order.

We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

We currently do not accept the returns of any items at this time

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